Gaming should always be a source of fun, not stress. jibb is committed to giving every player in the Philippines the tools and information they need to keep their play enjoyable, balanced, and within their means.
At jibb, we believe that responsible gaming is not just a policy requirement — it is a core part of how we operate. We want every player in the Philippines to enjoy our live casino games as a form of leisure,not a financial activity or a way to solve money problems. We actively promote healthy gaming habits and provide practical tools that put you in control of your own experience. Our platform is designed so that setting limits, taking breaks, or stepping away entirely is always straightforward and never penalised. We also work to identify players who may be showing signs of problematic behaviour and reach out proactively with support information. jibb is licensed and regulated, and our responsible gaming framework is built to meet the standards required of all legitimate gaming operators serving the Philippines market.
Set a daily, weekly, or monthly cap on how much you deposit. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Choose how long you want each gaming session to last and jibb will send you a reminder when that time is up. Taking regular breaks helps you stay aware of how long you have been playing and keeps the experience enjoyable.
If you feel you need a longer break, you can request a self-exclusion period of 30 days, 90 days, 6 months, or permanently. During exclusion your account is suspended and you will not receive any promotional communications from us.
Enable on-screen reality check pop-ups that show you how long you have been playing and how much you have wagered in the current session. These brief prompts help you make an informed decision about whether to continue or stop.
Need a short pause without committing to full exclusion? A cooling-off period of 24 hours to 7 days temporarily locks your account so you can step back, reflect, and return only when you feel ready to play responsibly again.
Our support team is available to assist any player who has concerns about their gaming behaviour. You can reach us through the contact details in the footer of this page, and we will respond with care, without judgement.
Problem gambling can affect anyone, regardless of age, income, or background. The earlier it is recognised, the easier it is to address. Below are some common warning signs that gaming may have moved beyond healthy entertainment. If you recognise several of these in yourself or someone you know, we encourage you to seek support without delay.
Continuing to play in an attempt to win back money that has already been lost, often leading to larger and more frequent bets than originally intended.
Using money set aside for rent, food, bills, or other essential expenses to fund gaming activity, or borrowing money specifically to play.
Spending less time with family and friends, neglecting work or school responsibilities, or lying to loved ones about the amount of time or money spent on gaming.
Feeling anxious, irritable, or restless when not playing, or using gaming as a way to escape from stress, depression, or other personal difficulties.
Regularly playing for much longer than planned, losing track of time during sessions, or finding it difficult to stop even when you intend to.
Needing to bet increasingly larger amounts to feel the same level of excitement, or feeling that smaller bets are no longer satisfying or worthwhile.
If you or someone you care about is struggling with problem gambling, professional help is available. The following organisations provide confidential support and counselling services in the Philippines:
Gaming on jibb is meant to be enjoyable. If you have questions about our responsible gaming tools or need help managing your account, our FAQ page has clear answers. You can also log in at any time to review or update your personal limits.